FAQ
The information below sets out the applicable process and customer expectations.
What products are offered?
The catalog includes face and body sun protection, lip care, mineral products, sprays, sticks, lotions, moisturizers, oils, serums, sets, gifts, and selected accessories.
How long does an order take?
Normal processing is approximately 1–2 business days, followed by an estimated 3–5 business days for delivery or transit.
Is free shipping available?
Any free-shipping offer and its eligibility are shown at checkout.
Can I return or exchange a non-defective item?
Yes. Request a mailed return or exchange within 30 days after delivery. The item must be new and unused with its original packaging, labels, and accessories.
Are return charges or restocking fees applied?
A free return label is included in the parcel, and there is no restocking fee.
What if an item is damaged, defective, incomplete, or incorrect?
Contact us with the order number, checkout email, explanation, and photographs or video of the item and packaging.
When is an approved refund processed?
An approved refund is returned to the original payment method and processed within 10 days.
Which payment methods can I use?
Use the supported payment methods actually displayed by the active checkout.
How can I contact the merchant?
Use the email, mailing address, or telephone number below.
Are cookies used?
Necessary cookies support store operation. Optional analytics or advertising measurement, including Google Ads or similar services, may be used when actually enabled and permitted.
Where are the complete rules?
The footer links to the full shipping, refund, payment, privacy, and website terms.
Contact information
Email: boydhopkins5797889@gmail.com
Mailing address: 125 Braelin Ct, Gaston, SC, 29053, United States
Phone: 854-591-4205